IT professional outsourcing has become an essential strategy for companies seeking efficiency, innovation, and competitiveness. This is what the data from a recent Gartner study indicates, projecting a 6.7% growth in the global market by 2025, reaching an estimated value of $470 billion. Additionally, the research also shows that IT spending is expected to reach $5.74 trillion this year, representing a 9.3% increase compared to 2024.
Moreover, a report by the Statista platform revealed that 70% of global companies plan to increase their investments in outsourcing technological services. This is because adopting IT outsourcing allows companies to optimize internal processes, reduce operational costs, access specialists, and leverage advanced technologies without significant investments in infrastructure and training.
Despite the growing investments in the field, another survey by the Brazilian Association of Information and Communication Technology Companies (Brasscom) points to a significant gap between supply and demand for these professionals. To put it into perspective, the data shows that Brazil graduates around 53,000 IT professionals per year, while the annual demand revolves around 159,000 job openings.
Sylvestre Mergulhão, CEO of Impulso, a People Tech company that, for 14 years, has focused on enhancing the capacity and productivity of medium and large enterprises, explains: ‘Outsourcing is no longer just an option—it’s a survival strategy. Companies that adopt this model gain access to cutting-edge specialists, modern infrastructure, and proven methodologies. The key differentiator isn’t just technology: it’s about focusing on what matters and leaving the rest to those who know how to do it. Why waste time trying to reinvent the wheel when you can rely on those who already master the game?’ he comments.
In a market with a significant shortage of skilled professionals, the key differentiator in the approach lies in using artificial intelligence and a robust data methodology. This enables companies to identify and recruit top talent aligned with their needs, ensuring not just technical quality but also cultural fit and innovation capabilities—essential for success in the digital environment.
Additionally, hybrid solutions, combining in-house and outsourced talent, are being increasingly adopted by companies seeking greater flexibility and process optimization. Since 2020, about 50% of companies have embraced hybrid policies and invested in supporting technologies for this model, according to ISG research. Among them, 76% reported benefits such as increased productivity, cost reduction, and higher satisfaction among employees and customers with flexible work models.
‘Outsourcing enables comprehensive solutions and catalyzes growth. With the fierce competition for talent in the field, many companies have already faced the challenge of finding qualified professionals within the required timeframe. It’s the combination of the right expertise and innovation that makes outsourcing so crucial today,’ states Mergulhão.
Thus, outsourcing not only addresses the gap but becomes essential, allowing companies to focus on their core competencies while relying on skilled professionals and cutting-edge infrastructure to ensure innovation, efficiency, and competitiveness in the global market.
‘At the frenetic pace at which the business world moves, companies are beginning to realize that outsourcing not only ensures competitiveness but also creates room for innovation, simplifies decisions, and connects the right pieces to stay ahead,’ he concludes.
