A Agility, one of Brazil’s leading providers of IT and cybersecurity services, and INETCO, a global leader in payment monitoring and fraud prevention, proudly announce a new partnership with Elo, a pioneer in payment processing in Brazil.
This partnership combines INETCO’s innovative real-time transaction monitoring solutions with Agility’s extensive experience in supporting major clients in the financial, stock exchange, telecommunications, and healthcare sectors. Agility offers technologies from leading market vendors and managed services in cybersecurity, performance, DevSecOps, and data protection.
With the exponential growth of digital transactions in Brazil – which already has more than 164 million users – Elo needed a cutting-edge monitoring solution to ensure secure, efficient operations compliant with the rigorous regulations of Brazil’s Central Bank. This new partnership enables Elo to maximize its real-time payment services, ensuring every transaction is legitimate and secure before processing.
“As a 100% Brazilian company and a global leader in the payments sector, we are committed to providing secure, efficient, and seamless payment experiences for millions of users,” said Arlei Francioli Jr., Executive Technology Manager at Elo. “When Agility introduced us to the INETCO Insight platform for real-time transaction monitoring, we immediately recognized that this solution is essential to minimize service disruptions, strengthen customer trust, and optimize performance management. With this new partnership, we gain a powerful tool that enhances transaction monitoring, reduces failures, and ensures the highest levels of security and reliability for our customers.”
With a consolidated, real-time view of Elo’s entire hybrid infrastructure, including the payment switch, third-party applications, and all financial transactions, INETCO Insight enables Elo to:
Reduce fault diagnosis time by over 90% in its core infrastructure
Increase root cause identification capability by approximately 60%
Analyze historical failures and reach definitive solutions faster and more accurately
Implement real-time monitoring without impacting transaction speed or requiring modifications to the payment switch
Reduce fault recovery time, minimizing the technical effort required for investigations and diagnostics
“Before INETCO, diagnosing failures required Trace Route/TCP Dump captures and meticulous analysis of captured packets, a process that took over 40 minutes“, explained Francioli. “After implementing INETCO, we were able to track a transaction in about four minutes. Additionally, we increased our ability to identify root causes of failures by approximately 60%, which also improved detection of external failures. This has helped our partners diagnose latency issues in their environments and other failures impacting our core business.”
For Agility CEO Fabio Soto, the deployment of the INETCO platform exceeded expectations. “Our initial goal was to provide Elo with a complete view of its transactional ecosystem, while enhancing operational efficiency. However, the platform’s depth of analysis on network performance and security enabled proactive problem resolution and smoother transaction processing than ever before.”
Indeed, the success of INETCO Insight led Elo to explore new security solutions, including INETCO BullzAI, a next-generation fraud prevention and cyber threat detection platform. Currently, Elo is testing INETCO BullzAI to evaluate its ability to block fraudulent transactions in real time, minimizing false positives through behavioral analysis and risk scoring.
“By incorporating advanced AI models and sophisticated transactional monitoring capabilities, INETCO is empowering Elo to deliver the level of reliability and security in payments that everyone deserves, every moment, every day,” said Bijan Sanii, CEO of INETCO. “We are honored to bring these innovative capabilities to our growing customer base, collaborating to navigate the dynamic landscape of digital payments.”
Check out the full case study here.
