Choosing the perfect Mother’s Day gift may seem easy… until you find yourself researching last minute with no idea what suits her. And you’re not alone. According to YouGov Profiles research, over 70% of people worry about what to buy.
With this in mind, the Perfect Gift Chatbot was born, designed with Zenvia’s generative artificial intelligence, enabling companies to create personal, engaging, and seamless experiences throughout the customer journey.
And the best part: it’s easy and quick to use. No complicated codes, installation required, or hours of research. Just access the link https://zenvia.chat/QHJJi and say ‘hi’ to start the conversation. With simple questions and a light chat, the Chatbot understands the mother’s profile and suggests gift options that match her, in an intuitive and accessible way.
But what about ChatGPT?
While other artificial intelligences require the person to know what to ask (so-called prompts), the Perfect Gift Chatbot does the opposite: it guides the conversation with ease, exploring the mother’s style, preferences, and even whether she prefers consumable gifts or emotional experiences.
Based on multiple consolidated AIs, the chatbot accesses a broader set of data, delivering varied and precise alternatives.
“We created our chatbot to be a support in this special time of year when family bonds take on even more meaning. It doesn’t replace the affection of a son or daughter in choosing a gift, but acts as a facilitator, reviving emotional memories we sometimes forget we have, inspiring ideas, and helping turn memories into gestures that move us”, says Lilian Lima, VP of Technology at Zenvia.
More than practicality, the tool shows how artificial intelligence can also be used to bring people closer, helping turn a simple memory into a gift full of intention.
