ChatGuru, a platform specialized in automation of customer service and relationship via WhatsApp, has just announced two strategic names to lead its new phase of evolution. Gabriela Vargas assumes the role of Chief Strategy Officer (CSO) and Fabrício Fonseca as Chief Technology Officer (CTO), in a move that positions the company at the forefront of the technology sector in Brazil.
“Bringing professionals of this caliber to our operation reinforces our commitment to building a competitive technology company, with a strong product, strategic vision, and a team ready to deliver what the market demands, and more,” says Fernando Cavalcanti, CEO of ChatGuru.
According to Cavalcanti, more than leadership reinforcements, the new hires represent a leap toward the future. ‘The company is betting on market intelligence, continuous innovation, and high performance to scale consistently, with a focus on digital experience excellence,’ he emphasizes.
Gabriela brings a solid career in strategic expansion and product development in large-scale operations across Latin America. With experience at companies like Zenvia, she combines analytical vision, expertise in customer experience, and execution ability. At ChatGuru, she arrives with the mission to lead the next growth cycle with a focus on competitive positioning and sustainable performance.
Fabrício, in turn, is a reference in software engineering and technological architecture. A co-founder of Anapro, acquired by OLX Brazil, he has expertise in turning ideas into robust and scalable operations. Now, he takes on the challenge of elevating ChatGuru’s technological infrastructure to a new level of efficiency and innovation.
“This announcement marks a turning point in the company’s history, showcasing its maturity, boldness, and readiness to stand among the top players in conversational technology. With Gabriela and Fabrício on board, ChatGuru not only grows but also projects a new horizon for the industry,” concludes the CEO.
