In 2024, Havan won important awards that recognize the company’s excellence as an employer brand and in delivering unique experiences to customers. These highlights are the result of a 38-year trajectory based on a culture that puts the customer at the center of decisions.
Havan’s owner, Luciano Hang, celebrates the recognitions received by the company. ‘These awards are a credit to our customers, who honor us daily, but also to our employees who provide excellent service and to our suppliers, who are great partners,’ he says.
He emphasizes that in 2024, the retailer’s focus was to think like a customer but also to take care of those at home. ‘We understand that to achieve our goal, we first need to look inward, increasingly providing a quality work environment with opportunities, as well as offering differentiated benefits to employees,’ he reveals.
In this way, Havan has become increasingly recognized as an employer brand and one of the best retail companies to work for in Brazil.
The awards received in 2024 reinforce this vision:
1. Experience Awards – Best NPS in Electronics and Marketplaces category
Recognized as one of the Brazilian brands that provide the best customer experiences, Havan received this award during the Experience Awards Retail, organized by SoluCX in partnership with Gouvêa Experience. This is a direct reflection of positive feedback from consumers.
2. Reclame Aqui – Online Store category
Havan stood out once again for its excellent customer service, receiving one of the country’s most respected awards in consumer relations.
3. Ser Humano Award – Havan Conecta and Conexa Saúde projects
Initiatives demonstrating Havan’s commitment to employees’ quality of life and personal development were recognized in this award, considered the ‘Oscar of HR in Santa Catarina.’
The Havan Conecta project, which provides employees with a unified communication and management platform, won in the ‘Development Management’ category. Meanwhile, Conexa Saúde, which offers access to integrated healthcare services, ensuring physical and mental support for the entire team, was highlighted in ‘People Management – Organizational Excellence.’
4. Top of Mind
Havan was recognized in three categories at the Top of Mind 2024 event: Large Retail Company in Santa Catarina, Department Store, and Outstanding Retail Entrepreneur—the last awarded to Havan’s owner, Luciano Hang. This is one of the state’s most prestigious awards, celebrating brands and business leaders who win the hearts and minds of Santa Catarina’s people.
5. GPTW – Great Place to Work
For the fifth consecutive year, Havan was named one of the top five retail companies to work for in Brazil. The award represents the culmination of daily efforts to foster culture and reinforce that Havan, while considering people a pillar of its success, values employees by offering many opportunities for professional and personal growth.
6. Eletrolar Award – National Retail Highlights
Havan was recognized for its significant impact on the Brazilian retail market through an industry nomination.
7. IBEVAR-FIA
Havan ranked first in three categories in the Department Stores segment: employer image, brand perception among consumers, and highest revenue. This achievement underscores the retailer’s strength both among employees and in the market.
8. 100% Joinville Award
Havan was recognized as one of the companies investing in local culture through tax incentives, at an award ceremony promoted by Joinville’s Cultural Industry Hub (NIC) in partnership with the Joinville Business Association (ACIJ). The award reinforces the company’s purpose of promoting Brazil’s economic and social development.
