A Blockbit, a cybersecurity product company, announced the launch of Blockbit AI, the world's first virtual assistant that automates firewall and SD-WAN configuration with natural language interactions.The solution uses Artificial Intelligence (AI) technologies and Machine Learning (ML) and was developed by Blockbit to further simplify the management of its products. Blockbit AI allows direct interaction with the user through an interface that understands, interprets and generates responses in natural language, imitating a human conversation. Blockbit AI performs real tasks directly on products, acting as a cybersecurity analyst available 24 hours a day. Through a simple and natural interaction, company teams talk to Blockbit AI and request, in real time, the realization of configurations, analyzes and other actions, which are automatically performed on products.
Blockbit's goal with this launch is to reduce the operational cost of its customers by optimizing the time of specialized professionals, as well as improving the effectiveness in the use of products and further improve the user experience. With Blockbit AI, it is possible to configure the firewall or SD-WAN automatically, without necessarily knowing the product in depth or even understanding firewalls. Blockbit AI has the mission to facilitate security management and create a more accessible cybersecurity to the market. In addition, this automation seeks to promote the elimination of errors, avoiding human failures and ensuring more accurate configurations.
“O Blockbit AI emerges as a strategic and effective response to help companies automate security configurations and improve the analysis of their networks, increasing the productivity of their staff and strengthening their” defenses, says Marcos Eurico, Support Director at Blockbit. According to the executive, the forecast is that the technology will reduce by up to 50% the operational cost of customers, which represents a significant saving of time and resources for companies using Blockbit solutions. The agility and accuracy of the system ensures that companies maintain a safe environment without interruptions or delays for new implementations of configurations, techniques and without the need for manual interventions.
Blockbit AI is available to all customers of the company and its use occurs in three stages: first, the user asks the question, performs an automated analysis or requests an action. Then the chat confirms with the customer if that action should be performed. The system guides the user with the right questions and can also perform this configuration process in stages, ensuring that any change is made with full control and security. After authorization, the configuration is automatically applied and user can follow the step by step adjustments on their screen.
The solution also performs an analysis of what has been implemented in the digital environment, comparing with the previous configuration to indicate possible vulnerabilities and suggestions of what can be done for improvements. The possibility to view and track all actions performed by the Blockbit virtual assistant offers an additional layer of protection and responsibility, ensuring that policies and procedures are being followed appropriately, transparently and reliably.
The solution also offers proactive analysis for other cybersecurity improvements in companies. For example, the user may ask: “How is the health of my network?” and Blockbit AI scans for possible environmental failures or configuration errors. Thus, the solution responds to the question indicating all identified points that may put the business at risk and recommends updates or adjustments.
By using data and machine learning to better understand user behavior and their needs, the solution continuously expands its knowledge base, improving functionalities according to real information of organizations. With this, Blockbit can also keep following market trends to further improve its offerings and develop innovations that meet the demands of companies more efficiently.
The accessibility and ease of use of Blockbit's virtual assistant are critical to serving a wider audience, from small businesses that may not have a dedicated IT department to large organizations seeking to optimize their security processes.The intuitive interface and the ability to interact in multiple languages extend the use of Blockbit AI in companies. This reduces the dependence on experts and empowers employees to play a more strategic role in company security. In this way, Blockbit supports the democratization of cybersecurity in the corporate market.
“We believe Blockbit AI will revolutionize the way companies handle cybersecurity, as well as allow us to continue innovating in the market and improve the journey of our customers”, says the executive.With the launch of the first AI chatbot for firewall and SD-WAN configuration in the world, Blockbit reinforces its commitment to innovation and efficiency of cybersecurity solutions.For more information, visit: www.blockbit.com.
