Choosing the perfect gift for Mother’s Day may seem easy… until you find yourself last-minute searching, clueless about what suits her. And you’re not alone. According to a YouGov Profiles survey, over 70% of people worry about what to buy.
It was with this in mind that the Perfect Gift Chatbot was born, conceived with Zenvia’s generative artificial intelligence, enabling companies to create personal, engaging, and seamless experiences throughout the customer journey.
And the best part: it’s easy and quick to use. No complicated codes, installation requirements, or hours of research needed. Just access the link https://zenvia.chat/QHJJi and say ‘hi’ to start the conversation. With simple questions and light chat, the Chatbot understands the mother’s profile and suggests gift options that resonate with her, intuitively and accessibly.
But what about ChatGPT?
While other artificial intelligences require the person to know what to ask (the so-called prompts), the Perfect Gift Chatbot takes the opposite approach: guiding the conversation with lightness, exploring the mother’s style, preferences, and even whether she prefers consumable gifts or emotional experiences.
Based on multiple established AIs, the chatbot accesses a broader set of data, delivering diverse and accurate alternatives.
“We created our chatbot to be a support in this very special time of the year, where family bonds gain even more significance. It does not replace the affection of a son or daughter when choosing a gift, but acts as a facilitator, bringing back emotional memories that sometimes we don’t even remember we have, inspiring ideas and helping to transform memories into gestures that touch the heart,” says Lilian Lima, VP of Technology at Zenvia.,
More than just convenience, the tool shows how artificial intelligence can also be used to bring people closer together, helping to turn a simple memory into a gift filled with intention.
