Zendesk, specializing in customer service solutions, has just announced a special webinar titled "AI and the Future of CX: Redefining Customer Experience by 2027." The online event, held in partnership with CCW, will take place on August 22nd at 10 a.m. Pacific Time (PT) and 1 p.m. Eastern Time (ET).
According to the 2024 CX Trends Report, 70% of customer experience leaders plan to integrate generative AI into their customer touchpoints within the next two years. Given this perspective of transformation, the webinar promises to discuss the impact of AI on CX agents and present practical measures that organizations can adopt right now on their journey towards automation through artificial intelligence.
The event arises as a unique opportunity for professionals and companies to prepare for the future of customer service, exploring the possibilities offered by generative AI. Zendesk invites all interested parties to participate in this exclusive webinar, which will surely provide valuable insights to enhance the customer experience in the coming years.
Don't miss the chance to get ahead of trends and discover how AI can revolutionize your customer relationships. Register now for the webinar "AI and the Future of CX: Redefining Customer Experience by 2027" and join Zendesk and CCW on this journey towards the future of customer service.
To complete your registration, Click here
