A Total Express, one of the main references in logistics and transportation in Brazil, has just won the covetedRA1000 saddle do Complain Here, certificação máxima de excelência em atendimento ao cliente. Este selo destaca a empresa como uma das poucas empresas de logística a alcançar o reconhecimento, refletindo seu compromisso em oferecer um atendimento de alta qualidade e solução ágil de problemas.
The RA1000 Seal is an indication of excellence inComplain Here, a platform that has more than650 thousand registered companies, of which less than400 obtiveram esse nível de distinção. Essa certificação ressalta o trabalho contínuo da Total Express em garantir a melhor experiência ao cliente.
“The RA1000 excellence certification on Reclame Aqui is an achievement that highlights our commitment to providing the best experience to our customers. The pursuit of continuous improvement is an essential value that drives us to innovate and create memorable moments in every interaction. This certification reflects the effort and dedication of our entire team,” he says.Ronaldo Gilz, Director of Customer Experience at Total Express.
The distinction helps boost Total Express's vote as a company nominated for the Reclame Aqui Award, the company also holds the best ranking in the Best Companies in Logistics – Parcel Delivery category.
How to vote
Access the Reclame Aqui website and search for “Total Express”, in the Logistics and Transport: Large Operations category:
- Vote and encourage the company to continue its excellent work in customer service and achieve this important achievement.
“Receiving the RA1000 Seal is recognition that we are on the right path, dedicated to providing excellent service and resolving our customers’ demands effectively. This achievement is a reward for our entire team, who strive daily to offer the best possible service,” he says.Marcilene dos Santos, Backoffice Manager – CX at Total Express.
With a history spanning over 30 years, Total Express continues to expand its logistics solutions, focused on innovation and efficiency to always offer the best to its customers.
