Pompéia, one of the largest retail brands in the South of the country, achieved an important national recognition and ranked 1st place in the Reclame Aqui Award 2024, in the E-commerce Fashion and Apparel category. This is one of the most prestigious awards in Brazil, highlighting the brands with the best customer service reputation.
The Reclame Aqui Award, which celebrates its 14th edition this year, is divided into two stages. In the first phase, interested companies need to meet a series of requirements to register. In the second phase, the selected brands undergo a public vote, allowing direct participation from consumers across the country.
“The award is recognition of all our work in customer service and the trust we have established with our customers. We are always dedicated to offering the best shopping experience, whether in our physical stores or online,” says Ana Paula Ferrão Cardoso, Marketing, CRM and E-commerce Director.
