THEBanking, a comprehensive digital bank in financial services and payment methods, elected the best corporate account by the iDinheiro portal and one of the leading digital banks in Brazil, won in the "Digital Wallets" category at the Modern Consumer Award 2025, one of the most prestigious awards in the country in the field of customer experience, which aims to highlight companies that stand out for innovation, quality of service, and constant focus on the consumer.
"This recognition is the result of the dedication of the entire PagBank team to providing the best experiences for our customers, guided by the purpose of making people's and businesses' financial lives easier. Focused on constant evolution, we are always seeking new technologies and combining them with humanized service, which we consider essential," comments Arilda Vasconcelos, Director of Customer Service and Operations at PagBank.
The Modern Consumer Award evaluates Brazilian companies from various sectors through a process that includes company registration, assessment using the mystery shopper methodology by the award team in partnership with OnYou, validation of information, and Hidden Customer evaluation. After this thorough analysis, it recognizes the companies and professionals who stood out in the CX ecosystem in 2025. For more information, access tositeof the award.
One of the largest digital banks in the country by number of customers, PagBank offers tools for in-person and online sales (such as card machines, Tap On, which turns the phone into a card machine with the PagBank app, payment links, checkout options for e-commerce, among others), a complete digital account for individuals and businesses, as well as features that aid financial management, such as Payroll. At PagBank, the credit card has a guaranteed limit, and investments become a limit for the card itself, enhancing customers' earnings. To learn more about PagBank products,Click here
