With a net revenue of R$ 218 million in the first quarter of this year, e-commerce is LWSA's main business vertical. And during the E-commerce Brasil 2024 Forum, which takes place from July 30 to August 1 in São Paulo, the group presents its complete ecosystem of the most advanced solutions for those running an online business, including integration with marketplaces, ERP management systems, shipping solutions, payment solutions, and customer service.
In the segment ofe-commerce, brings Tray, an e-commerce platform that has resources and solutions for selling online, with the creation of virtual stores, live commerce, advertisements, as well as integration with the main marketplaces, which allows the management of all sales channels through the platform.
During the Forum, Tray will have a content room with specialists in entrepreneurship, digital marketing, e-commerce, as well as entrepreneur case studies. "We see great growth potential in e-commerce and will continue with our purpose of offering solutions for entrepreneurs to boost their businesses," highlights Thiago Mazeto, director of Tray.
Bagy offers virtual store tools integrated with networks such as WhatsApp and Instagram, as well as Amazon, Shein, and Shopee. "Our purpose is to participate in the entrepreneur's journey, with technology that helps them in management and online sales," says Pedro Rabelo, general director of Bagy.
InERP and Management, Bling highlights its various features that serve micro and small entrepreneurs, including the Extensions Center, a newly launched structure aimed at gathering all the integrations offered by the product. In addition to the marketplaces, platforms, and logistics already known in the market, entrepreneurs can now enhance their business with dropshipping solutions, CRM, intelligent dashboards, and much more. "Management is the most important factor for the survival of a business, and at Bling we offer complete solutions for entrepreneurs to succeed in their activities," says Marcelo Navarini, director of Bling. The booth will also have an exclusive space for content, with special guests to delve deeply into topics of interest to the audience.
In the solutions areafinancialVindi showcases advancements in its payment systems such as Bolepix, in addition to Pix itself. According to Monisi Costa, Payments & Banking Director at Vindi, these initiatives give entrepreneurs better cash flow and financial control. "Vindi is a comprehensive platform on which the entrepreneur can rely to offer a simple and secure payment method to the customer," he explains.
O Melhor Envio, a freight integrator, will feature podcasts with industry partner experts and clients discussing logistics and e-commerce. With the platform, the seller streamlines and simplifies the business's logistics management and can offer customers shipping options from different carriers, make quotes, generate labels, and track orders, all in processes free of bureaucracy or complex contracts.
"Shipping and delivery time are decisive factors for purchase, and it is essential for the retailer to offer customers a variety of options. But, beyond price and deadline, it is also important to remember that delivery is part of the shopping experience and can even help in customer loyalty," says Vanessa Bianculli, Marketing and Commercial Manager at Melhor Envio.
During the E-commerce Brasil Forum, in addition to presenting its main solutions to the market, Octadesk will discuss the new era of customer service, based on the new consumer behavior, which increasingly seeks to resolve problems more quickly, and the revolution felt with the arrival of Artificial Intelligence. The company will present WOZ, its generative artificial intelligence, which has already reduced wait times for service by 70% and increased the speed of customer service by 80% for companies that have used the innovation.
“The consumer profile has changed a lot in recent years, and companies need to adapt to this new era, which is now impacted by Artificial Intelligence. Those who do not follow these changes will be left behind,” says Rodrigo Ricco, founder and CEO of the company.
