Kore.ai, the North American company leading in Generative AI and enterprise conversational technology, and Kognitive, its strategic partner in Brazil, announced their participation in CONAREC 2024, which will take place on September 10 and 11 at the Transamérica Expo Center in São Paulo. The companies will present GALE — Generative AI and LLM Platform for Enterprises, highlighting the main innovations in Generative and Conversational AI, with a focus on customer experience (CX) and value creation for businesses.
Francisco Chang, Senior Vice President for Latin America at Kore.ai, emphasized the importance of the partnership with Kognitive and announced that they will showcase real client cases such as Vindi, Ambev, and TOTVS during the event. "Our solution meets all the demands to optimize the customer experience, as well as increase business speed," said Chang.
The GALE platform, developed by Kore.ai, promises to simplify AI application development and accelerate the adoption of Generative AI in companies, reducing development time by up to 50%. Marcos Maures, CEO of Kognitive Solutions, highlighted the platform's features, including an AI/ML orchestration layer, connection to enterprise data, a low-code interface, and an application development layer.
One of the highlights of the event will be the presentation of the Vindi case, a recurring billing and payment platform, showing how the company overcame challenges and grew with the support of artificial intelligence.
Kore.ai’s Conversational AI platform uses no-code technology to build and manage virtual assistants, supporting deployments in over 75 languages and integrating with natural language processing tools like ChatGPT and Anthropic.
CONAREC 2024 will take place on September 10 and 11, from 9 a.m. to 6 p.m., at the Transamerica Expo Center in São Paulo. Kore.ai and Cognitive will be present at booth G20.v For more information, visit https://conarec.com.br/.
This event promises to be a unique opportunity for professionals and companies interested in learning about the latest innovations in AI applied to customer service and the optimization of business processes.
