Kore.ai, the leading American company in Generative AI technology and business conversation, and Kognitive, its strategic partner in Brazil, announced its participation in CONAREC 2024, which will take place on September 10 and 11 at the Transamerica Expo Center in Sao Paulo.The companies will present GALE (Generative AI and LLM Platform for Enterprises, highlighting the main innovations in Generative and Conversational AI, focusing on customer experience (CX) and value generation for companies.
Francisco Chang, Senior Vice President for Latin America at Kore.ai, emphasized the importance of partnering with Kognitive and announced that they will present real-world cases from clients such as Vindi, Ambev and TOTVS during the event. “Our solution meets all demands to optimize the customer experience, as well as increase the speed of the” business, Chang said.
The GALE platform, developed by Kore.ai, promises to simplify AI application development and accelerate the adoption of Generative AI in enterprises by reducing development time by up to 50%. Marcos Maures, CEO of Kognitive Solutions, highlighted the platform's capabilities, including an AI/ML orchestration layer, connection to enterprise data, low-code interface, and an application development layer.
One of the highlights of the event will be the presentation of the case of Vindi, a collection and recurring payment platform, showing how the company overcame challenges and grew with the support of artificial intelligence.
The Kore.ai Conversational AI platform uses no-code technology to create and manage virtual assistants, supporting deployments in more than 75 languages, and integrating with natural language processing tools like ChatGPT and Anthropic.
CONAREC 2024 will take place on September 10 and 11, from 9 am to 18 am, at the Transamerica Expo Center in Sao Paulo. Kore.ai and Kognitive will be present at the G20.v booth for more information, visit https://conarec.com.br/.
This event promises to be a unique opportunity for professionals and companies interested in learning about the latest AI innovations applied to customer service and business process optimization.

