In 2024, Havan won important awards that recognize the company's excellence as an employer brand and in delivering unique experiences to customers. These highlights are the result of a 38-year journey based on a culture that places the customer at the center of decisions.
Havan's owner, Luciano Hang, celebrates the recognitions received by the company. "These awards are a merit of our clients, who honor us daily, but also of our employees who provide excellent service and our suppliers, who are great partners," he states.
He emphasizes that in 2024, the retailer's focus was to think like a customer, but also to take care of those at home. "We understand that, to achieve our goal, we must first look inward, provide an increasingly quality work environment with opportunities, and also promote differentiated benefits to employees," he/she reveals.
In this way, Havan has increasingly become a reference as an employer brand and as one of the best retail companies to work for in Brazil.
The awards received in 2024 reinforce this vision:
1. Experience Awards – Best NPS category for Home Appliances and Marketplaces
Recognized as one of the Brazilian brands that provide the best experiences to customers, Havan received this award during the Experience Awards Retail, held by SoluCX in partnership with Gouvêa Experience. This is a direct reflection of positive consumer feedback.
2. Reclame Aqui – Online Store category
Havan stood out once again for its excellent customer service, receiving one of the country's most respected awards for consumer relations.
3. Human Being Award – Havan Conecta and Conexa Saúde projects
Initiatives that demonstrate Havan's commitment to the quality of life and personal development of its employees were recognized in this award, which is considered the “Oscar of HR in Santa Catarina”.
The Havan Conecta project, which offers employees a unified communication and management platform, was awarded in the “Development Management” category, while Conexa Saúde, which provides access to integrated health services, guaranteeing physical and mental support for the entire team, was highlighted in “People Management – Organizational Excellence”.
4. Top of Mind
Havan was recognized in three categories at the 2024 Top Of Mind event: Large Santa Catarina Commerce Company, Department Store, and Outstanding Businessperson in Commerce, the latter awarded to Havan's owner, Luciano Hang. This is one of the state's main awards, celebrating brands and business leaders who win the minds and hearts of the people of Santa Catarina.
5. GPTW – Great Place to Work
For the fifth consecutive year, Havan has been chosen as one of the five best retail companies to work for in Brazil. The award represents the culmination of all the work developed daily to promote culture and reinforce that Havan, in addition to considering people as one of the pillars of its success, values its employees by offering many opportunities for professional and personal growth.
6. Eletrolar Award – National Retail Highlight
Havan was recognized for its significant impact on the Brazilian retail market, through an industry nomination.
7. IBEVAR-FIA
Havan secured first place in three categories in the Department Store segment: image among employees, image among consumers, and highest revenue. This achievement highlights the strength of the retailer both with employees and in the market.
8. 100% Joinville Award
Havan was recognized as one of the companies investing in local culture through tax incentives, in the award promoted by the Culture Industry Nucleus (NIC) of Joinville, in partnership with the Joinville Business Association (ACIJ). The award reinforces the company's purpose of promoting Brazil's economic and social development.
