Quick responses are not enough: real-time digital service requires strategy
The search for agility in customer service has become a priority in the Telecom sector. However, contrary to what one might think, offering quick...
How companies are using AI to boost their results
With the advancement of technology and artificial intelligence, many companies have undergone intense transformations and significant changes in their businesses. According to a survey...
Delivery drives franchise expansion in Brazil in 2025
In Brazil, food delivery continues to grow rapidly: the forecast is that the sector will generate US$ 21.18 billion by the end of 2025,...
Payments without a card or bill? Understand Automatic Pix and how it changes your...
Since the 16th of June, the Automatic PIX officially started operating as a new stage of the Brazilian instant payment system. Developed by the Central...
Chargeback in e-commerce: how to prevent fraud and protect sales based on sector data
Chargeback follows one of the biggest challenges for online retailers in Brazil. This consumer protection mechanism, which should be activated only in cases of...
Unveiling the Secrets to Leading Generation Z: Understanding and Motivating an Evolving Workforce
As a manager, you have come a long way to reach the position you are in today. You probably faced challenges, dealt with bosses...
Brazilian retail loses billions due to cash management failures
While retail focuses on digital innovation, omnichannel promotions, and consumer loyalty, a silent villain continues to bleed companies' cash: poor cash management. It is...
Startup simplifies management of multiple CNPJs in marketplaces
The advancement of Brazilian e-commerce demands cutting-edge technologies. It is precisely this progress that Magis5, a startup from Sao Paulo focused on automation and...
In the rhythm of e-commerce: express delivery gains strength, according to Giuliana Flores
The agility, a remarkable characteristic of online shopping, has directly influenced customer behavior. According to a survey by Giuliana Flores, express deliveries, those carried...
More than 50% of scales sold in e-commerce are irregular: meeting discusses how to...
In order to expand the dialogue between the public sector and companies in the metrology sector, ABRAPEM (Brazilian Association of Scale, Weight, and Measurement...
