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Brands earn over R$5 million using Comu’s TikTok Shop method

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Fast Shop turns 39 and focuses on social commerce, phygital, and services as growth drivers

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Biscoitê increases average ticket by 120% by implementing OmniChat AI in WhatsApp

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What was the strategy that made Loja do Mecânico a success story in Brazilian e-commerce?

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Zenvia doubles customer service retention rate with smart chatbot

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Mondelēz boosts salespeople’s average ticket to 34% by integrating Yalo into B2B sales via WhatsApp

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Coffee++ recupera 17,3% dos carrinhos abandonados com IA da Compra Rápida

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Webmotors implementa solução de Inteligência Artificial para impulsionar a venda de veículos no Brasil

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Adidas case raises the importance of data governance and security in cloud-based customer service and telephony systems

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Generation Z turns likes into profit with the new Direct Sales

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References in retail and marketing, Ricardo Vieira and Carlos Lacerda founded Digital Store Media, a consultancy 100% specialized in Retail Media

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iFood enhances food delivery experience with Databricks’ data intelligence platform

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