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Posts by Rafael Brych
Rafael Brych
6 posts
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Rafael Brych is the Innovation and Marketing Manager at Selbetti Tecnologia.
Articles
Get ready for Generation Alpha: how they will reinvent CX.
Rafael Brych
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07/05/2025
0
Articles
Get ready for Generation Alpha: how they will reinvent CX.
Rafael Brych
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28/04/2025
0
Articles
Quality Intelligence: the new evaluation measure for contact centers
Rafael Brych
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17/04/2025
0
Articles
ESG in retail: how to transform commitments into concrete actions.
Rafael Brych
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06/02/2025
0
Articles
Agency AI is the new promise of innovation in 2025.
Rafael Brych
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07/01/2025
0
Articles
Ultimately, will AI replace humans in customer service?
Rafael Brych
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17/10/2024
0
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Eu Entrego projects a 25% increase in delivery volume this Christmas and uses technology to strengthen operations.
19/12/2025
Complaints about online purchases are skyrocketing in Brazil, according to consumer protection agencies.
19/12/2025
High demand during Christmas exposes companies to the risk of being banned from WhatsApp.
19/12/2025
LGPD 2026 and E-commerce: A Complete Guide to Compliance
19/12/2025
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