Fernando Baldin

Fernando Baldin, LATAM country manager at AutomationEdge, is a professional with a solid career spanning over 25 years of experience in Commercial Management, Human Resources Management, Innovation Management, and Operations Management. Throughout his career, he demonstrated his exceptional ability to lead teams and provide high-level corporate services to major accounts, including prominent names such as Boticário, Honda, Elektro, C&C, Volvo, Danone, among other prestigious clients. Throughout his career, he led critical strategic projects, including the creation of the Financial Model for Contract Control of the Company, the structuring of Strategic Planning, the development of the MEFOS (Lean) Service Model, and the implementation of the Knowledge Management Portal (KCS). Your dedication to innovation is constant, always keeping a keen eye on new opportunities and industry trends. Fernando Baldin has an impressive list of certifications, including ITIL Manager Certified V2, PAEX - FDC, ITIL V3 Expert, and HDI KCS. Furthermore, he plays an important role as a Member of the Strategic Advisory Board of the Help Desk Institute, demonstrating his ongoing commitment to promoting excellence in customer service and service management practices.