The rapid technological advancements and changes in business practices have significantly changed the way Enterprise Resource Planning (ERP) systems, especially cloud-based solutions, evolved. Industry research estimates that the global ERP market will nearly double in the next five years, of US$ 64,7 billion in 2022 to US$ 130 billion in 2027, driven by greater scalability, flexibility and cost-effectiveness offered by the platform and to accommodate the talent shortage, the Great Resignation and remote workforces
The next decade promises a technological revolution in ERP. Artificial Intelligence (AI) and Machine Learning (ML) will be central, automating routine tasks, optimizing processes and predicting results with unprecedented accuracy. Blockchain technology, with its inherent security and transparency, will revolutionize supply chain management, ensuring end-to-end visibility and traceability. Augmented Reality (AR) and Virtual Reality (VR) will transform training, maintenance and remote collaboration, increasing operational efficiency
The dominance of the cloud is undeniable. ERP systems will increasingly migrate to the cloud, offering scalability, flexibility and reduction of IT overload. This change will accelerate the adoption of Software-as-a-Service (SaaS) models, empowering companies to focus on core competencies, leaving the management of IT infrastructure to specialists
Customized solutions
The one-size-fits-all approach to ERP is diminishing. Industries, from manufacturing to health, demand personalized solutions that address their unique challenges. Personalization will become essential, with ERP systems evolving to incorporate industry-specific functionalities and comply with strict regulations
For example, in manufacturing, ERP systems will seamlessly integrate with IoT devices to optimize production processes and predictive maintenance. In the healthcare sector, the ERP will play a key role in managing patient data, ensuring compliance with the Privacy Rule and the Security Rule (HIPAA) and streamlining revenue cycle management
Dynamic scenario
The future of ERP is exciting, but full of challenges. Companies must embrace change, invest in talent development and promote a culture of innovation. The collaboration between the IT and business departments will be crucial for successful ERP implementations
By staying updated on emerging trends and harnessing the power of technology,will allow organizations to discover new opportunities,increase operational efficiency and gain a competitive advantage
Main opportunities in the sector
Based on the analysis of current trends and future projections, three main opportunities stand out in this scenario for ERP companies
– Data-driven decision makingleveraging the power of AI and ML to extract valuable insights from ERP data will enable data-driven decision making, leading to the improvement of operational efficiency and strategic advantage
– Supply chain resilienceimplementing blockchain technology and advanced analytics can improve supply chain visibility, mitigate risks and create resilience against disruptions
– Customer experienceleveraging ERP data to better understand customer preferences and behavior will enable personalized experiences, increasing customer satisfaction and loyalty
Trends driving innovation
Looking to the coming years, we can highlight 10 main trends that will shape the global adoption of cloud ERP across various sectors
1. Composable ERP
The concept of composable ERP has been gaining prominence, allowing companies to select and integrate components from different suppliers for greater flexibility.According to Gartner, this modular approach facilitates adaptation to changes and offers customization according to business needs
2. Cloud Solutions
The adoption of cloud ERPs is on the rise due to their advantages, like scalability, accessibility and lower operational cost. EY highlights that the migration to the cloud will continue to grow as companies seek automatic updates and greater security
3. Integrated Artificial Intelligence
The incorporation of AI in ERPs helps in the automation of processes and the generation of strategic insights. Gartner reports indicate that AI will play a vital role in 2025, improving operational efficiency and decision-making
4. Total Experience (TX)
The total experience combines the customer experience with that of employees to improve ERP adoption. According to Gartner, this approach seeks to create intuitive interfaces and more efficient processes, benefiting the entire user chain
5. Robotic Process Automation (RPA)
The use of RPA integrated with ERPs will be essential to automate repetitive tasks. Deloitte points out that this technology will reduce errors and increase productivity, helping companies optimize their operations
6. Advanced Predictive Analysis
Predictive analysis, powered by AI, will allow these systems to provide detailed forecasts about the market and internal operations. Gartner predicts that this capability will help companies better manage inventory and the supply chain
7. Integration with IoT
The Internet of Things (IoT) will be more integrated with ERPs, providing real-time data from connected devices for better decision-making. McKinsey reports that IoT applied to ERPs will mainly benefit the manufacturing and logistics sectors
8. Sustainability and Social Responsibility
With the growing pressure for more sustainable practices,in 2025 technology is expected to provide functionalities that allow monitoring and reporting of environmental impacts. EY highlights that this will help companies comply with regulations and adopt responsible practices
9. Enhanced Data Governance and Security
With the increase in the volume of data processed, safety will be a priority. Gartner points out that ERPs will need robust security policies, ensuring compliance with regulations such as LGPD and GDPR
10. Capacidades de Personalização e Low-Code/No-Code
O uso de plataformas low-code/no-code permitirá que empresas customizem seus ERPs de forma mais ágil, without the need for deep programming. Forrester indicates that this trend will facilitate internal innovation and rapid adaptation to changes
Evolution of ERPs
The accelerated adoption of cloud solutions, integration of AI and ML, enhanced personalization, focus on user experience, greater cybersecurity, growth of industry-specific solutions and seamless integration with emerging technologies are set to transform the ERP landscape.
The evolution of ERP systems reflects the dynamic changes in the global business landscape. As we approach a new decade, it is essential to look to the future and anticipate the ERP trends that will shape the coming years. Companies that adopt these trends will be well-positioned to thrive in the constantly evolving digital economy
