The corporate world presents increasingly dynamic and collaborative activities, where the ability toknow how to listenIt is fundamental for those who wish to maintain successful leadership. Although communication is often associated with speech, active listening allows a high-performance team to be led by managers who better understand the needs, challenges, and ideas presented by employees.
Active listening in leadership
The activity ofknow how to listenIt is not just aboutpay attention to a dialogueThis involves text interpretation and the perception of emotions behind the conversation, providing a healthier work environment where employees are encouraged to express opinions without fear of retaliation from superiors. Generally, leaders who know how to listen share feelings such as empathy, respect, and commitment to business growth.
Benefits of knowing how to listen
When leaders are willing to listen to their employees, team members feel more confident and valued, strengthening the relationship between them. Furthermore, many ideas can arise from open discussion, providing opportunities for everyone to participate in this process.
On the other hand, knowing how to listen also involves promoting innovation and resolving conflicts, as the activity allows for accurately identifying the true causes behind them. Active listening facilitates the search for solutions.
The employee's participation is encouraged by those who know how to listen, creating motivation in those who are part of the business. The activity benefits decision-making among leaders, who have more perspectives on the team, generating greater confidence and assertiveness in choosing which path to follow.
How to develop the skill
Improving listening skills requires continuous improvement and a lot of dedication. Full attention is required during the conversation, avoiding distractions such as using the cell phone or parallel activities.
Asking questions also encourages active listening, as the leader shows genuine interest in the information provided by the employee. Furthermore, asking for clarification encourages dialogue.
However, interrupting speech can be considered a communication noise for those practicing active listening. It is extremely important to give the other person space to finish their reasoning before taking the floor.
Leaders who master the art of listening tend to create more productive, engaged, and sustainable teams. This skill further strengthens the organizational culture by promoting a healthy, inclusive, and more collaborative work environment.
In a scenario where competition is fierce and adaptation is a constant necessity, practicing active listening will be the difference that transforms teams while defining leaders as true agents of change in the business.
