Historically, the adoption of software systems represents a transition from simple technological tools to pillars of corporate culture. However, when it comes to the renewal of solutions and adaptations due to the discontinuity of some model, whether due to necessary updates (according to the evolution of the IT market or for the maintenance of legacy systems), the need arises to expand access to new tools to keep up with changes in the corporate environment
In this context, Application Management Services (AMS) emerge as a strategic alternative to optimize processes, reduce costs and ensure the availability and security of systems with fast and efficient migration. This tangible deadline is essential for AMS project planning and for compliance in data-driven decision making
According to research byGrand View Research, it is estimated that the AMS market will reach up to US$ 87,60 billion in 2025. This trend proves a democratization of management infrastructure, allowing companies of all sizes to benefit from technological innovations
However, while offering various benefits, AMS require careful planning and support from specialists. This requirement, that impacts thousands of companies around the world, requires a lot of planning due to its technical and financial complexity, because companies should consider the benefits of using new technologies to increase efficiency and competitiveness
I highlight, so, that specialized consulting plays a fundamental role in this process, because it accompanies the entire transition to provide a strategic view of the company, identifying improvement opportunities and aligning business objectives
I share six examples of scenarios in projects that are not successful
1 – Incomplete planning and lack of visionmigrations without a comprehensive plan and defined objectives result in poorly defined scope, unfeasible deadlines, insufficient resources and unexpected costs
2 – Underestimating the complexity and the time requiredmigration is a complex process that requires time, expertise and significant resources. Underestimating these factors leads to delays, rework and frustrations
3 – Lack of expertise and insufficient trainingmigration and AMS require specialized knowledge in technology, business processes and best practices
4 – Poor communication and lack of alignmentthe lack of clear communication and misalignment among stakeholders can lead to conflicts and delays
5 – Inadequate scope and excessive customizationsincluding unnecessary scope or making excessive customizations increases complexity, the time and cost of the project
6 – Insufficient post-implementation supportthe lack of adequate support after migration can lead to issues with system adoption and performance optimization
How to solve
Understanding that migration and application management are critical processes that require precision, experience and a robust planning is essential, with an approach based on three main pillars: expertise, methodology and continuous support
- Expertise:to have certified consultants, with extensive experience in migration projects and AMS, brings a deep understanding of best practices and proven ability to solve complex problems
- Methodology:apply a well-structured migration methodology, from the initial assessment to the go-live, using state-of-the-art tools and best practices, ensures that each project is delivered on time and within budget, with the expected quality
- Ongoing Support:after the implementation, a dedicated support team should continue to monitor the system performance, solve problems and provide ongoing training to ensure that the team can make the most of the features.
Thus, it is essential to have a consultancy that applies a well-structured methodology at all stages (from the initial assessment to go-live). The successful approach requires a commitment to quality, the strategic alignment and the ongoing support, essential factors for success in the digital transformation journey in application migration and management projects
