Have you ever found yourself worried about an important work meeting that came up at the last minute while a delivery was about to arrive?? Or, for fear of losing your purchases, Having to change plans just to be ready when the delivery guy calls in.? Situations like this are part of the daily life of most Brazilians who are adept at buying in e-commerce
According to recent information released by the Brazilian Association of Electronic Commerce (ABComm), This market had an increase of 9,7% in 2024 compared to 2023, totalling R$ 44,2 billion in sales in the first quarter of the year alone. The organization's forecast is that this number will rise to R$205.,11 billion by December. In the face of the heating of this niche, the smart cabinets, also known as smart lockers, emerge as an innovative solution to one of the sector's main growth challenges.
The last mile, which is nothing more than the final stage of delivery in which the package goes from the distribution center to the final consumer, is one of the most complex and costly stages of the e-commerce logistics chain, largely due to urban traffic and failures in delivery attempts, That usually happens two to three times during this process.. In turn, The smart cabinet optimizes this dynamic by acting as a kind of intermediary., allowing objects to be delivered and retrieved autonomously in both residential and commercial complexes.
In terms of the advantages that innovation brings to e-commerce logistics, We can highlight the reduction in operational costs. In cases of multiple deliveries, for example, the delivery man can drop off all the orders at a single stop, without having to depend on the presence of the customer, and, thus avoiding, having to return to that address. Here, there is a decrease in vehicle wear, in addition to reducing the need for temporary storage of goods located close to the final consumer, enabling savings in the rental and maintenance of these properties
Another positive aspect of the use of smart lockers for e-commerce is the optimization of delivery time, Since with the centralization of orders, there is a lower need for these professionals covering the same area, allowing more deliveries to be made in a single day.
In this context, safety can also be cited as a benefit. After all, to pick up the delivery you need a password sent to the buyer's own mobile device. Therefore, minimizes the risk of breakage or theft of packages that are normally thrown at the consumer's door, and,e-commerce gains in reliability. Finally, Sustainability is a relevant topic. Optimising routes and reducing delivery attempts reduces pollutant gas emissions and contributes to public welfare
The truth is that in a country like Brazil, where e-commerce is booming, Smart lockers are starting to emerge in a revolutionary way.. As digital shopping continues to grow and the demand for more efficient and sustainable solutions increases, The trend is for these systems to spread rapidly.. The future will be connected and intelligent. There's no going back.!
Graduated in Administration from the Federal University of Rio Grande do Sul and with an MBA in Capital Market, Entrepreneurship is in the veins of Elton Matos., who is currently the founding partner and CEO of Airlocker., first Brazilian franchise of fully self-managed smart cabinets