The “platformer”, which took place on July 19, highlighted a significant vulnerability in the global digital infrastructure.The disruption was caused by a software update, designed to improve threat detection and response.
As is known, many organizations are concerned about possible cyber attacks.A survey by Check Point Research reveals that attacks grew by almost 70% in Brazil in one year.
According to the “Barometer of Digital Security”, cybersecurity is considered extremely important, as it prevents the exposure of sensitive data, information tampering and systems unavailability, avoiding risks to the credibility of the organization. According to the survey, 84% of companies recognize the importance of cybersecurity; however, only 35% of them have a department dedicated exclusively to digital security.
The update was intended to enhance the capability of the program's dynamic protection engine, which performs behavioral pattern matching operations to identify and neutralize threats.However, the update resulted in a blue“ across multiple computers running Microsoft operating systems around the world.
A failure in the Rapid Response Content update led to an unplanned outage.This mechanism, which utilizes a highly optimized system of fields and values with associated filtering, directly impacted machines running Windows.
This incident highlights the need for a more cautious and rigorous approach in implementing updates on critical security systems, underscoring the need for more detailed internal attention as security updates require a careful and preventive approach.
The cyber blackout serves as an important lesson, reinforcing that, in addition to external threats, vulnerabilities may be in existing systems or processes, in this case in the change management process.
IT professionals must adopt rigorous approval processes and testing before releasing updates to production. I highlight the need for this practice to ensure the quality and correct functioning of systems, because this helps reduce costs, avoid waste and minimize the risks of catastrophic failures.
The rigorous practice of change management and quality assurance it is crucial to maintain end-user trust and ensure service stability by ensuring that security improvements do not compromise the functionality of systems and operations.
