Digital signature is a solution for scalability in the financial sector

The pursuit of scalability is constant and indispensable, and the financial sector is no different. In an environment where agility and security are fundamental, digital signatures emerge as a strategic solution to meet the growing demands of the market. This technology not only automates processes but also contributes to the optimization of resources and cost reduction.

According to ZapSign, an electronic signature solution, there was an increase of over 140% in the number of authenticated documents monthly in 2023. Furthermore, the company estimates that the market should reach over R$ 300 million by 2030. A study by Distrito corroborates this view, pointing out that one of the main investment areas was payment solutions, which received an investment of US$ 1.8 billion in 2023, a value representing 46% of the total.

“With digital signatures, financial institutions can process contracts and documents more quickly and securely, which is essential in a sector that handles a large volume of transactions daily,” states Getúlio Santos, founder and CEO of ZapSign. He adds that the technology allows financial companies to reach new levels of efficiency and compliance, in addition to facilitating integration with other technological solutions.

And those who believe this market movement only started now are mistaken. A survey conducted by Febraban covering the banking sector indicated that in 2022, a total of R$ 34.9 billion was invested in the information technology (IT) area. For the year 2024, the entity points out that the total investment is expected to reach R$ 47 billion. 

The practical impact of digital signatures on the financial sector is evident on several fronts. For instance, processes such as account opening, loan origination, and investments can be carried out more agilely, eliminating the need for physical documents. Furthermore, the reduction of bureaucracy and the increase in security within procedures are benefits that resonate in customer satisfaction. According to a study published by McKinsey, companies that are ahead in adopting elements of the so-called Industry 4.0 improve their productivity by up to 30%. This time saving allows professionals to dedicate themselves to higher value-added activities, such as market analysis and investment strategies.

In addition to promoting efficiency, digital signatures offer an enhanced level of security. Each signature is encrypted and protected against tampering, ensuring document integrity and compliance with regulations such as General Data Protection Act (LGPD) in Brazil. To enhance security further, some companies like ZapSign provide the use of facial recognition to further increase data protection.

The adoption of digital solutions in the financial sector is an irreversible trend. Digital signatures not only improve the internal efficiency of organizations but also contribute to a more transparent and trustworthy relationship with customers. “User trust is an invaluable asset, and digital signatures strengthen this by guaranteeing the authenticity and integrity of documents,” concludes Getúlio.

In summary, a digital signature is more than just a tool; it is an indispensable ally in the financial sector's scalability journey. As institutions seek to adapt to technological and regulatory changes, investing in digital solutions like this is a strategic step to remain competitive and relevant in today's market.