With the advancement of digitalization, the health area has experienced significant changes and overcome several challenges, especially in the parts of document management and sensitive data management. In this scenario, a technology draws attention: the digital signature.In addition to the modernization of processes, the solution improves their efficiency and security.
In Brazil, the Law 14.063/2020 regulates the use of electronic signature in interactions between people and private institutions with the Public Power. Thus, hospitals, clinics and laboratories that adopt this solution experience several advantages. Among them, we can highlight the elimination of the use of paper, which reduces operational costs and generates a lower environmental impact. According to a survey made by ZapSign, a startup of signing documents by digital means, in its database, more than 400 million sheets of paper were saved through the electronic signature of more than 40 million documents.
In addition, there is a reduction in waiting time for obtaining signatures and locating records, bringing a new agility to the services. We can also mention the increase in data security as a positive factor, since digital signatures also need to meet the specific compliance and regulatory requirements of the health area, ensuring that the signed documents are in accordance with the current legal standards. In Brazil, the General Data Protection Act (LGPD) it imposes strict requirements on the handling and storage of personal information.
Getulio Santos, founder and CEO of ZapSign, notes: “A digitalization in healthcare is not only a momentary need, but a move to improve process efficiency and safety. Automation of workflows reduces the possibility of human errors, increasing the accuracy and reliability of daily operations
The adoption of digital signatures contributes to greater transparency and traceability of processes. Each digital signature is unique and linked to a specific signatory, allowing verification and monitoring of who signed the document and when it was done. This is especially important in a hospital environment where accuracy and accountability are crucial.
“Digital signatures also facilitate collaboration between different healthcare professionals and institutions.Documents can be signed and shared electronically, eliminating the need for face-to-face meetings or the exchange of physical roles.”, adds Getulio.
The trend is for e-signatures to continue to expand to a variety of industries, the report said PINTEC Semester, released by IBGE, almost 85% of the companies interviewed declared to use at least one digital technology in their processes Grand View Research, the forecast is that by 2030, the subscription market will reach the turnover of 40 billion dollars, representing an increase of 36.2%.

