A Agility, one of the leading IT and cybersecurity service providers in Brazil, and the INETCO, a global leader in payment monitoring and fraud prevention, proudly announces a new partnership with Elo, pioneer in payment processing in Brazil.
This partnership combines INETCO's innovative real-time transaction monitoring solutions with Agility's extensive experience in supporting large clients in the financial, stock exchange, telecommunications and healthcare sectors.Agility offers market-leading vendor technologies and managed services in cybersecurity, performance, DevSecOps and data protection.
With the exponential growth of digital transactions in Brazil – which already has more than 164 Million users 2, Elo needed a cutting-edge monitoring solution to ensure safe, efficient operations and compliance with stringent regulations of the Central Bank of Brazil.This new partnership allows Elo to maximize its real-time payment services, ensuring that every transaction is legitimate and secure before processing.
“As a 100% Brazilian company and a global leader in the payments industry, we are committed to providing secure, efficient and seamless payment experiences for millions of” users, he said Arlei Francioli Jr., Executive Technology Manager at Elo.“When Agility introduced us to the platform INETCO Insight for real-time transaction monitoring, we immediately recognize that this solution is essential to minimize service disruptions, strengthen customer trust and optimize performance management.With this new partnership, we have gained a powerful tool that enhances transaction monitoring, reduces failures and ensures the highest levels of security and reliability for our customers
With a consolidated, real-time view of Elo's entire hybrid infrastructure, including the payments switch, third-party applications and all financial transactions, the INETCO Insight allows Elo:
Reduce fault diagnosis time by more than 90% in its main infrastructure
Increase the ability to identify the root cause of failures by about 60%
Analyze historical failures and arrive at definitive solutions faster and more accurately
Implement real-time monitoring without impacting transaction speed or require modifications to the payments switch
Reduce failure recovery time, minimizing the technical effort required for investigations and diagnostics
“Before INETCO, diagnosing failures required catches of Trace Route/TCP Dump and a thorough analysis of the captured packages, a process that took more than 40 Minutes”, explained Francioli.“After the implementation of INETCO, we were able to track a transaction in about four minutes. In addition, we have increased our ability to identify the root causes of failures by approximately 60%, which also improved the detection of external faults.This has helped our partners diagnose latency issues in their environments and other failures that impacted our core business.”
For the CEO of Agility, Fabio Soto, the implementation of the INETCO platform exceeded expectations. “Our initial goal was to provide Elo with a complete view of your transactional ecosystem, while improving operational efficiency.However, the depth of platform analytics on network performance and security it allowed for proactive problem solving and more fluid transaction processing than ever before
In fact, the success of INETCO Insight led Elo to explore new security solutions, including INETCO BullzAI, a state-of-the-art fraud prevention and cyber threat detection platform.Elo is currently testing INETCO BullzAI to assess its ability to block fraudulent transactions in real timeminimizing false positives by behavioral analysis and risk score.
“Ao incorporate advanced AI models and sophisticated transactional monitoring capabilities, a INETCO it is empowering Elo to offer the level of reliability & safety in payments that everyone deserves, every moment, every day”, he said Bijan Sanii, CEO of INETCO“ We are honored to bring these innovative features to our growing customer base, collaborating to navigate the dynamic landscape of digital payments.”
Check out the full case here.
