In 2024, Havan won important awards that recognize the excellence of the company as an employer brand and in delivering unique customer experiences.These highlights are the result of a 38-year trajectory based on a culture that puts the customer at the center of decisions.
Havan owner Luciano Hang celebrates the recognition received by the company.“These awards are the merit of our customers, who honor us daily, but also of our employees who provide excellent service and our suppliers, who are great partners”, he says.
He points out that in 2024, the retailer had as a direction to think like a customer, but also take care of who is from home. “We understand that, to achieve our goal, we need, first, to look inside, increasingly provide a quality work environment and opportunities, in addition to promoting differentiated benefits to the” employees, he reveals.
In this way, Havan has increasingly become a benchmark as an employer brand and as one of the best retail companies to work for in Brazil.
The awards received in 2024 reinforce this vision:
1. Experience Awards for Best NPS Electromobile and Marketplaces
Recognized as one of the Brazilian brands that provide the best customer experiences, Havan received this award during the Experience Awards Retail, held by SoluCX in partnership with Gouvea Experience.
2. Complain Here in category Online Store
Havan stood out once again for its excellent customer service, receiving one of the most respected awards in the country in terms of customer relations.
3. Human Being Award for Havan Connects and Connects Health projects
Initiatives that show Havan's commitment to quality of life and personal development of employees were recognized in this award, which is considered the “Oscar of RH catarinense”.
The Havan Conecta project, which offers employees a unified communication and management platform, was awarded in the category “Development Management”, Connexa Health, which provides access to integrated health services, ensuring physical and mental support for the entire team, was highlighted in “PePeople Management (Organizational Excellence”.
4. Top of Mind
Havan was recognized in three categories at the Top Of Mind 2024 event: Santa Catarina Grand Company of Commerce, Department Store and Business Highlight of Commerce, the latter awarded to the owner of Havan, Luciano Hang. This is one of the main awards of the state, celebrating brands and business leaders that conquer the mind and heart of the people of Santa Catarina.
5. GPTW & Great Place to Work
For the fifth consecutive year, Havan was elected one of the five best retail companies to work in Brazil. The award represents the crowning of all the work developed daily to foster culture and reinforce that Havan, in addition to considering people as one of the pillars of its success, values employees offering many opportunities for professional and personal growth.
6. Eletrolar Award ¡highlight of the National Retail
Havan was recognized for its significant impact on the Brazilian retail market through an industry nomination.
7. IBEVAR-FIA
Havan achieved first place in three categories in the Department Stores segment: image among employees, image among consumers, and highest revenue. This achievement highlights the retailer's strength both among employees and in the market.
8. 100% Joinville Award
Havan was recognized as one of the companies that invest in local culture through tax incentives, in the award promoted by the Center for Culture Industry (NIC) of Joinville, in partnership with the Business Association of Joinville (ACIJ). The award reinforces the purpose of the company to promote the economic and social development of Brazil.
