Annual files: 2025

Dinamize presents new AI and automation solutions 

A Dinamize, plataforma especializada em automação de marketing e e-mail marketing, lança novas funcionalidades que combinam inteligência artificial e automação. As soluções foram pensadas...

Gift cards do Google Play estão com 10% de desconto na Americanas

As Lojas Americanas, em parceria com a BHN Brasil, líder na distribuição de cartões-presente no país, anunciam uma campanha imperdível para os amantes de...

OmniChat and Said CRM announce strategic partnership to integrate Marketing and Sales into more fluid and personalized shopping journeys

A OmniChat, plataforma de IA conversacional para vendas, e a Dito CRM, CRM para o Varejo, anunciam uma parceria para potencializar a jornada de compras do...

Mechanic's Shop inaugurates first outlet of the network in Sao Paulo

A Loja do Mecânico, e-commerce de máquinas e ferramentas, inaugura sua primeira loja física no modelo outlet no dia 25 de julho, no bairro da Vila Prudente,...

85% of consumers still have doubts about the security and responsible management of their personal data.

A edição de 2025 do Relatório de Engajamento do Cliente, da Twilio, aponta que a confiabilidade e transparência seguem fundamentais para o consumidor e...

Pipedrive launches 5Pulse’ prospecting kit and streamlined plans to help companies focus, prioritize and grow

A Pipedrive, CRM de vendas fácil e eficaz para pequenas empresas, lançou hoje o Pipedrive Pulse, um kit inteligente de ferramentas de prospecção que ajuda...

Corporate gifts get upgraded: companies bet on premium items to delight employees and partners

Com a chegada do segundo semestre, empresas de diversos setores já iniciam os preparativos para ações de fim de ano com presentes corporativos e...

Descontos não compram lealdade: o que Amazon, Walmart e Alibaba realmente disputam

Em um cenário de consumo mais cauteloso e margens pressionadas, o varejo digital global parece travar uma guerra de preços. Mas, por trás dos...

"Uber" for Laundromats Arrives in Brazilian Condominiums

A digitalização da rotina condominial ganhou um novo capítulo com o lançamento do Laundry in Box, solução criada pela Lavanderia 60 Minutos, que transforma smart wardrobes em pontos...

Children's e-commerce in Brazil grows with personalization and new family consumption habits

O mercado infantil vem se consolidando como uma das grandes apostas do e-commerce brasileiro. Impulsionado por mudanças nos hábitos de consumo das famílias, o...
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Inclusion and speed: the Brazil-Asia e-commerce revolution In recent years, Brazil has experienced a significant transformation in its e-commerce landscape, driven by a combination of factors including increased internet penetration, the rise of mobile technology, and a growing middle class with higher disposable income. This transformation has been further accelerated by the strengthening of trade relations between Brazil and Asia, particularly with China. **Inclusion: Bridging the Digital Divide** One of the most notable aspects of Brazil's e-commerce growth is the inclusion of previously underserved populations. Historically, Brazil has faced challenges with digital inequality, where certain regions and demographic groups had limited access to the internet and e-commerce platforms. However, initiatives by the government, private sector, and non-governmental organizations have worked to bridge this digital divide. Programs such as "Internet para Todos" (Internet for All) have aimed to expand broadband access across the country, particularly in rural and remote areas. Additionally, partnerships with tech companies have led to the development of affordable smartphones and payment solutions, making it easier for lower-income individuals to participate in the digital economy. **Speed: The Rapid Growth of E-commerce** The speed at which Brazil's e-commerce sector has grown is remarkable. According to data from the Brazilian E-commerce Association (ABComm), the sector has seen exponential growth over the past decade. In 2020, despite the challenges posed by the COVID-19 pandemic, e-commerce sales in Brazil reached a record high, with a significant increase in the number of online shoppers and the volume of transactions. This rapid growth can be attributed to several factors: 1. **Increased Internet Penetration**: With more Brazilians gaining access to the internet, the potential customer base for e-commerce has expanded significantly. 2. **Mobile Technology**: The widespread adoption of smartphones has played a crucial role in driving e-commerce growth. Mobile commerce (m-commerce) has become increasingly popular, allowing consumers to shop anytime, anywhere. 3. **Payment Solutions**: The introduction of various payment methods, including digital wallets, credit cards, and installment plans, has made online shopping more accessible and convenient for consumers. 4. **Logistics and Delivery**: Improvements in logistics and delivery services have enhanced the e-commerce experience. Companies have invested in technology and infrastructure to ensure faster and more reliable delivery, which is critical for customer satisfaction. **Brazil-Asia Trade Relations** The strengthening of trade relations between Brazil and Asia, especially with China, has had a profound impact on Brazil's e-commerce sector. China is not only a major source of imported goods for Brazil but also a significant investor in Brazilian technology and infrastructure. Chinese e-commerce giants like Alibaba and JD.com have expanded their operations into Brazil, bringing with them advanced technologies and business models. This has led to increased competition and innovation within the Brazilian e-commerce market. Additionally, Chinese investment in Brazilian logistics and technology has improved the overall efficiency of the e-commerce supply chain. **Conclusion** The inclusion and speed of Brazil's e-commerce revolution are reshaping the retail landscape in the country. By bridging the digital divide and leveraging the benefits of increased trade with Asia, Brazil is positioning itself as a major player in the global e-commerce market. As this trend continues, it is likely that we will see even more innovation and growth in the sector, benefiting both consumers and businesses alike.

Getnet reveals that Customer Week drives online sales with an increase of 13.94% The Customer Week campaign, which took place between September 5th and 11th, resulted in a 13.9% increase in online sales, according to data from Getnet. The payment processing company analyzed the behavior of more than 100,000 merchants on its platform and found that the average ticket increased by 3.7% compared to the same period in 2022. The most significant growth was observed in the South region, with a 17.6% increase in sales. The North region also showed a strong performance, with a 16.8% increase. The Southeast and Midwest regions had growth of 13.3% and 12.4%, respectively, while the Northeast region had the lowest growth, with an increase of 9.8%. "Customer Week is an important date for retailers, as it is an opportunity to attract customers and increase sales. The results show that the campaign was successful in stimulating consumption and that consumers are increasingly looking for online shopping," says Marcelo Labuto, CEO of Getnet. The data also reveals that the fashion segment was the most benefited by the campaign, with a 21.3% increase in sales. The electronics and household appliances segment also had a significant increase, with a 17.6% increase. "The fashion and electronics segments are traditionally the most sought after during promotional periods. The results show that this trend continues and that consumers are increasingly looking for discounts on these products," says Labuto. Getnet also observed an increase in the use of credit cards during Customer Week. The use of credit cards increased by 15.4% compared to the same period in 2022. "The increase in the use of credit cards shows that consumers are confident in the economy and are willing to make purchases on credit. This is positive for retailers, as it allows them to increase their sales," says Labuto. In summary, Customer Week was a successful campaign for online retailers, with a significant increase in sales and the average ticket. The fashion and electronics segments were the most benefited, and the use of credit cards increased. The results show that consumers are increasingly looking for online shopping and that promotional periods are an important opportunity for retailers to increase their sales.

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