InícioNewsFive steps on how electronic signature revolutionizes the customer journey

Five steps on how electronic signature revolutionizes the customer journey

According to a study by The Insight Partners, the electronic signature market is expected to surpass the $40 billion mark by 2030. This growth is mainly due to the optimization that the technology provides for bureaucratic processes, solving demands across various areas with high resolution and effectiveness. 

“It is a tool that profoundly transforms the routine of organizations and individuals, simplifying journeys that were once slow and filled with manual steps,” says Cristian Medeiros, CTO of Clicksign, a company that materializes relationships between people and businesses in the digital environment.

To highlight the advantages of this technology, the expert listed five ways to streamline daily life through electronic signatures. Check them out:

  • Online buying and selling of items

According to an Opinion Box report, 46% of consumers prefer to shop online. Data like this shows how e-commerce has become an assertive strategy for companies to grow in today’s technological reality and make shoppers’ lives easier.

Because it is a process that occurs in the digital environment, Medeiros states that electronic signatures can further improve this new type of relationship between organizations and customers. “It is very common to see platforms for vehicles and high-value products, for example, using the technology to formalize transactions, making them much safer, documented, and faster,” he explains.

  • Authorization of school documents

Electronic signatures also transform the education sector by optimizing communication between schools, parents, and students. “Families can closely monitor their children’s school life without the need to physically print documents such as excursion authorizations and enrollment forms,” emphasizes the CTO. 

It’s also worth noting that the confidentiality of these files is also guaranteed. “The technology’s advanced encryption fully protects the data of all involved,” adds the executive.

  • Travel documentation

Another benefit of electronic signatures is simplifying travel organization. The technology helps close insurance contracts, hotel reservations, vehicle rentals, and even boarding authorizations for underage children.

The Clicksign expert emphasizes that the tool is an effective way to ensure travelers enjoy their experience to the fullest. “All documents remain accessible anytime, anywhere, providing more comfort and fewer headaches when the person arrives at their destination,” he stresses.

  • Medical agreements and authorizations

Electronic signatures also change the relationship between patients and healthcare professionals. Processes such as medical procedures and information releases can be completed in minutes, saving time for patients in clinics and hospitals.

In this case, Medeiros adds that the tool not only streamlines care but also helps save lives. “If there is an alternative that speeds up emergency situations, the sector cannot leave it in the background,” he warns.

  • Ease in real estate transactions

Finally, it’s worth highlighting the role of electronic signatures in the real estate market. Negotiations for buying and selling properties and proxies are concluded without the risk of fraud, allowing brokers and future residents to achieve their goals without obstacles. 

“Especially because these are high-value transactions, it is essential to carry them out by combining convenience and security, advantages provided by digital signatures,” concludes the CTO. 

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