Five steps on how electronic signatures revolutionize the customer journey

According to a survey by The Insight Partners, the electronic signature market is expected to exceed the $40 billion mark by 2030. This growth is mainly due to the optimization that technology provides to bureaucratic processes, addressing demands from various areas with high resolution and effectiveness. 

“It is a tool that profoundly transforms the routine of organizations and people, simplifying journeys that were once slow and full of manual steps,” says Cristian Medeiros, CTO of Clicksign, a company that materializes relationships between people and businesses in the digital environment.

To highlight the advantages of this technology, the expert listed five ways to streamline daily life through electronic signatures. Check it out:

  • Buying and selling items online

According to a report by Opinion Box, 46% of consumers prefer to make purchases online. Data like this shows how e-commerce has become a successful strategy for companies to grow in the current technological reality and make shoppers’ lives easier.

Being a process that occurs in the digital environment, Medeiros states that electronic signatures can further improve this new type of relationship between organizations and customers. “It is very common to see platforms for vehicles and high-value products, for example, using the technology to formalize transactions, making them much more secure, documented, and accelerated,” he explains.

  • Authorization of school documents

Electronic signature also transforms the school sector by optimizing communication between schools, parents, and students. “Families can closely monitor their children’s school life without the need to physically print documents such as excursion authorizations and enrollments,” highlights the CTO. 

It is also worth mentioning that the confidentiality of these files is ensured. “The advanced encryption of the technology fully protects the data of all involved,” adds the executive.

  • Documentation for trips

Another benefit of electronic signature is simplifying trip organization. The technology helps close insurance contracts, hotel reservations, vehicle rentals, and even boarding authorizations for underage children.

The Clicksign specialist emphasizes that the tool is an effective way to ensure that the traveler fully enjoys their experience. “All documents are accessible anytime, anywhere, providing more comfort and less hassle when the person arrives at their destination,” he emphasizes.

  • Medical agreements and authorizations

Electronic signature also changes the relationship between patients and healthcare professionals. Processes such as medical procedures and information releases can be completed in a few minutes, saving time in clinics and hospitals for patients.

In this case, Medeiros adds that the tool not only streamlines care but also helps save lives. “If there is an alternative that speeds up emergency situations, the sector cannot overlook it,” he warns.

  • Facility in real estate transactions

Finally, it is possible to highlight the role of electronic signatures in the real estate market. Buying and selling real estate transactions and powers of attorney are concluded without the risk of fraud, allowing brokers and future residents to achieve their goals without obstacles. 

“Mainly due to the high-value transactions, it is essential to carry them out by combining convenience and security, advantages provided by digital signatures,” concludes the CTO.