Generative Artificial Intelligence is already a transformative reality for e-commerce, and ShopNext.AI is proving this with concrete numbers. In just six months of operation, the startup is already delivering significant results for online retailers, establishing itself as a reference in the use of AI for personalization, engagement, and management in the sector.
Since its debut, ShopNext.AI has revolutionized digital retail with its advanced solutions. The highlight is ShopNTalk, a suite of conversational tools that significantly enhance the shopping experience and operational efficiency. The platform, which allows searches by natural language and integration with WhatsApp for cart recovery and campaigns, has already shown a direct impact on the revenue of its clients.
The results speak for themselves: an average monthly ROI of 28 times the investment in ShopNTalk, an average revenue increase of 7%, and a 70% reduction in the volume of site-generated interactions. Additionally, the solution boasts 95% accuracy in responses, optimizing customer service and increasing conversion rates.
“Our goal has always been to make Artificial Intelligence accessible and effective for digital retail. These first months of operation show us that we are on the right track, delivering solutions that directly impact sales and the operational efficiency of our clients”, says Pedro Duarte, CEO and co-founder of ShopNext.AI.
In addition to ShopNTalk, the startup is preparing new launches for 2025, including tools for catalog management, digital media, and data intelligence. The expectation is to expand the customer base and reach 2,000 retailers by the end of the year, solidifying ShopNext.AI as a strategic partner for the sector.
With a portfolio of plug and play solutions for platforms like Vtex and Shopify, the company already has brands such as Ad Lifestyle, Parcelex, and Dorel Juvenile among its customers. And the plans don’t stop there: the startup is also developing tailor-made projects for major brands, applying Generative AI to solve specific market challenges.
“We are building the future of e-commerce with intelligence and innovation. Generative AI can become the centerpiece of a retailer’s operations, connecting all essential areas of the business in a single solution. Our initial results are just the beginning of what we can achieve,” concludes Duarte.
