Well-led teams are 21% more productive, as pointed out by a global study conducted by Gallup, a global research and consulting company. The study highlights that the leader’s role is a determining factor in employee motivation and performance, which directly influences a company’s results. This reality has driven the demand for complete leadership professionals, with technical, human, and strategic skills. In Brazil, this scenario is experienced up close by large entrepreneurs like Reginaldo Boeira, president of the KNN Group, who applies a methodology focused on developing engaged teams with high performance.
Boeira’s leadership is based on the recognition and continuous development of employees. Leading a group that encompasses nearly 20 companies, including one of the country’s largest language franchise networks with over 110,000 students and around 450 franchisees, he implements processes constantly adjusted to stimulate individual and collective appreciation. Therefore, he launches annual performance metric analysis award programs, provides regular training in line with market trends and new technologies, and cultivates an open culture for feedback and suggestions.
The entrepreneur, who has also written a book on ‘how to make money and succeed’ and annually gathers thousands of entrepreneurs at his congresses and conferences, believes that investing in human potential is the key to success, even when dealing with new technologies like Artificial Intelligence which, according to him, can be effective depending on the ‘human operating it’. These procedures not only improve operational results but also increase team satisfaction and commitment. ‘The success of a company is inevitably the result of the development of the people who are part of it,’ he says.
From identifying talents and aligning them to the relevant position, based on the employee’s experience and profile, and analyzing results, there is the essential process of recognition that is sometimes overlooked in organizations. However, when it is producing results and the employee realizes that they are recognized and encouraged to grow, they become even more involved and actively participate in the business’s purpose,’ highlights Boeira.
In addition to internal human resources initiatives, the entrepreneur adopts strategies that strengthen communication between the leaders of his companies and the employees. For this, he organizes face-to-face meetings, lectures, and conventions that bring managers closer to the operational reality and the team’s needs. These actions are supported by internal organizational climate surveys, which help identify areas for improvement and anticipate challenges. According to a study by Deloitte, 75% of business leaders believe that the quality of leadership is the main competitive advantage in a transformation scenario. For Boeira, this perception is confirmed in day-to-day operations.
“Mastering processes and tools is not enough. Today’s leader needs to inspire, listen, and understand the team’s motivations. When there is this genuine connection, work flows, results appear, and people grow together,” emphasizes the entrepreneur. With this vision, KNN Idiomas, one of his companies, has achieved prominence in the educational sector, maintaining high levels of internal satisfaction and constant expansion. Practical experience shows that well-prepared leaders, with a close and empathetic approach, have the power to transform the organizational environment and enhance results.
