The Clique Retire, the largest network of smart lockers in Brazil, announces the launch of the Clique One, a convenience service available in all condominiums that have lockers from the brand. Characterized as a subscription club capable of connecting users to various services directly in the building, such as laundries, locksmiths, and seamstresses, the application also optimizes ecommerce returns and reverse logistics actions, offering practicality, security, and time savings.
This convenience represents a significant advantage for consumers and companies. According to a report from the National Retail Federation (NRF) and Appriss Retail released at the end of 2023, product returns totaled $743 billion in the same year, which corresponds to 14.5% of all retail sales in 2023. In addition, a Narvar survey revealed that 39% of consumers return an item purchased online at least once a month, with 60% also open to exchanges or store credits instead of full refunds if the process is quick and convenient.
In this context, Clique One emerges as a milestone in the evolution of condominium services by integrating technology, sustainability, and convenience into a single platform, creating a seamless and efficient experience. Technology not only simplifies the lives of residents but also contributes to strengthening the position of condominiums as modern spaces aligned with the demands of the contemporary consumer. The application offers different subscription plans with discounts and exclusive benefits, aiming to ensure that users can choose the option that best suits their needs.
“Continuing Clique Retire’s commitment to convenience and practicality within condominiums, Clique One is born as a new solution to expand the services that can be accessed through smart lockers,” says Gustavo Artuzo, CEO of Clique Retire. “With the integration of convenience services, we aim to create a reliable and easily accessible network of providers for residents, in addition to reinforcing sustainability in our portfolio by optimizing reverse logistics and reducing carbon emissions associated with traveling to access external services,” he concludes.
The solution aims to meet users’ administrative needs to increase the available free time in everyday life. According to data collected by the company, Clique One effectively contributes to a reduction of up to 30% in time spent on daily tasks, such as sending clothes to the laundry or returning products from e-commerce. In addition, condominium residents can save money, with discounts on over 24,000 brands exclusively available in the app.
“To expand the reach and quality of the solutions offered, we rely on strategic partnerships, such as Nestlé and Gaia Greentech, for reverse logistics, as well as trusted laundry services and cobblers. With the specialized curation of our team, we aim not only to facilitate users’ daily lives and relieve their wallets but also gradually create a network of professionals and establishments with high added value,” Artuzo adds. “This network, in addition to benefiting residents, also strengthens the local economy by connecting small businesses and service providers to a qualified and engaged audience.”
Regarding sustainability and ESG principles, the Clique Retire initiative enhances the proper disposal of electronic waste and other materials through integrated reverse logistics in the app, reinforcing the company’s commitment to a greener and more sustainable future. With the convenience of services associated with the condominium, it also contributes to reducing carbon emissions by eliminating the need to travel to access external services.
Finally, Clique One stands out for its ease of use. With an intuitive and user-friendly interface, the application allows users to manage all services with a few clicks, receiving real-time notifications about the status of their requests.
The Clique Retire platform is available for Android and iOS.
