The pagbank, a complete digital bank in financial services and means of payment, is recognized as one of the best banks in the world by Forbes’ “World’s Best Banks” ranking. In the classification carried out by the International Journal of Business, Finance and Economics in partnership with Statista, Banco Digital once again occupied the vice-leadership among Brazilian banks, ahead of institutions such as Inter and Itaú Unibanco.
According to Alexandre Magnani, CEO of PagBank, the recognition reiterates the positive impacts generated by the company’s commitment to making the financial life of people and business easier, through simple, safe and accessible financial products and services to all. “We are a complete and solid bank that meets the real needs of Brazilians. Our permanence at the top of the ranking is another positive response from our more than 33 million customers in the face of the innovations and financial facilities we offer”, says Magnani.
The selection for the composition of the ranking was made from the participation of more than 50 thousand respondents, covering 34 countries and 17 different languages. Among the 385 banks recognized by Forbes in the United States, eight are Brazilian institutions. Between the months of October and December 2024, respondents evaluated financial institutions with which they kept checking or savings accounts, had been clients for the last three years or knew through experiences shared by family and friends. all the banks mentioned by the interviewees in relation to these classifications were analyzed by the study.
These people were able to assess the level of satisfaction with each institution and indicate the chance to recommend it to other people. They also assigned grades based on five main aspects: trust, contractual conditions (such as fees and fees), quality of service (including waiting time and employee efficiency), performance of digital platforms (such as ease of navigation), and financial guidance offered. In addition, they pointed out which of these criteria considered most relevant, and the weights assigned to each category were adjusted according to these preferences. Among all participating countries, reliability was identified as the most relevant factor in the evaluation of financial institutions, highlighting as a priority for most people. You can check the complete list here
One of the largest digital banks in the country in terms of number of customers, PagBank offers tools for in-person and online sales, a complete digital account for individuals and companies, in addition to features that contribute to financial management, such as payroll. At PagBank, the credit card has a guaranteed limit and investments become a limit for the card itself, enhancing the customers’ earnings. At PagBank, those who have an active and inactive balance in the FGTS can request anticipation, in addition to being possible to hire the INSS consignment for retirees and pensioners directly through the PagBank app.
