ChatGuru, a platform specialized in automation of customer service and relationship via WhatsApp, has just announced two strategic names to lead its new phase of evolution. Gabriela Vargas takes on the role of Chief Strategy Officer (CSO) and Fabrício Fonseca as Chief Technology Officer (CTO), in a move that places the company at the center of attention in the technology sector in Brazil.
“Bringing professionals of this caliber to our operation reinforces our commitment to building a competitive technology company, with a strong product, strategic vision, and a team ready to deliver what the market demands, and more,” says Fernando Cavalcanti, CEO of ChatGuru.
According to Cavalcanti, more than just leadership reinforcements, the new hires represent a leap towards the future. “The company invests in market intelligence, continuous innovation, and high performance to scale consistently, focusing on the excellence of the digital experience,” he emphasizes.
Gabriela brings with her a solid career in strategic expansion and product development in large-scale operations in Latin America. With experience at companies like Zenvia, she combines analytical vision, expertise in customer experience, and execution capability. At ChatGuru, she arrives with the mission to lead the next growth cycle with a focus on competitive positioning and sustainable performance.
Meanwhile, Fabrício is a reference in software engineering and technological architecture. Co-founder of Anapro, acquired by OLX Brazil, he has expertise in turning ideas into robust and scalable operations. Now, he takes on the challenge of taking ChatGuru’s technological structure to a new level of efficiency and innovation.
“The announcement marks a turning point in the company’s history, showing itself to be more mature, daring, and ready to occupy a space among the big players in conversational technology. With Gabriela and Fabrício on board, ChatGuru not only grows but also projects a new horizon for the sector,” concludes the CEO.
